As part of CSE Australia, CSE-Uniserve has implemented an Integrated Management System (IMS) for the environment, safety and quality, establishing corporate policies and procedures to ensure the controlled management of processes and activities relating to safety in the workplace and environmental protection.

The purpose of the IMS is to ensure that product and service quality continue to meet the highest standards demanded by our organisation, expected by our customers, and to ensure that our products, processes, activities and services are carried out in a safe, environmentally responsible and protective manner.

Health & Safety

As part of the CSE Australia Group, CSE-Uniserve operates in a range of industries, crossing international borders and, as such, experiences a significant exposure to potential risk of injury to our people. This includes working in remote locations, exposure to electricity products and installations, working at heights, working with plant, and high-traffic workplaces. CSE carries out its activities whilst giving this potential exposure the highest priority.

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By applying prudent and best-practice risk management techniques, participation in workplace and site assurance checks, and by ensuring the competence and diligence of our people, we aim to eliminate or control these risks to a level which is tolerable and as low as reasonably practicable (ALARP). This commitment is based upon alignment of our practices with the accepted principles of OHSAS 18001:2007 (Occupational Health and Safety Management Systems) and AS/NZS ISO 31000:2009 (Risk Management).

To achieve this we shall:

  • Engage in consultative processes with employees, suppliers, customers and governmental authorities
  • Provide and maintain equipment and systems of work that are safe and without risks to health
  • Make arrangements for ensuring the safe use, handling, storage and transport of equipment and substances
  • Provide instruction, training and supervision necessary to ensure the health and safety of all employees
  • Maintain places of work under their control in a safe condition and provide and maintain safe entrances and exits
  • Make available adequate information about research and relevant tests of substances used at the place of work

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As part of CSE Australia, CSE-Uniserve supports the philosophy of "cleaner operations" and will take all reasonable steps to ensure all business activities are planned and conducted to minimise and where possible avoid adverse impacts on the natural environment, and social surroundings, for the benefit of current and future generations. This commitment is based upon the principles of AS/NZS ISO14001:2004 (Environmental Management Systems).

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CSE-Uniserve will demonstrate due diligence in the provision of its services, manage its work activities in a manner consistent with the principles of ecologically sustainable development, and will deliver continuous improvement in environmental performance through:

  • Integrating environmental duty of care into business planning and day-to-day activities
  • At a minimum, conducting all of our operations, whether carried out by or on behalf of CSE-Uniserve , in accordance with relevant legislation and government policy and agreements
  • Providing employees with the skills, awareness and leadership to achieve CSE-Uniserve's environmental goals and objectives
  • Promoting a culture of respecting the rights and interest of the communities in which we operate, and consideration of the environmental and social impact of products and services we use or provide

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Quality Assurance

The AS/NZS ISO9001 standard (Quality Management Systems) is the foundation for the Quality component of the Integrated Management System (IMS). This governs all of our operations, both domestically and internationally. The IMS is SAI Global Certified to AS/NZS ISO9001:2015, with all business divisions certified since 1994. The fundamental quality management principles apply, and the widely used and accepted Plan, Do, Check, Act (PDCA) structure of continuous improvement is embedded within our management framework.

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CSE-Uniserve has built a culture of continuous improvement within the organisation with the aim to:

  • Earn customer recognition of our quality progress
  • Strive for complete understanding of our customers' changing needs and expectations
  • Comply with all regulatory and legislative requirements and the contractual obligations of all our agreements in relation to quality
  • Use only selected, approved and preferred suppliers
  • Develop and achieve Quality Improvement Goals
  • Continually improve our business processes

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